Tag Archives: benchmarking

Questions Make A Leader

“One good question can be more explosive than a thousand answers.”  —Anonymous We are living with the most complex issues since time began. There are no simple answers. It is critical to draw on well thought out questions. Having all … Continue reading

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Are You A Leader Who Makes A Difference?

When to begin being a better leader? Right now……..the world is hungry for true leadership.

Why me? Why not you? There is no shortage of places you can step in and lead or an hour, a day, a week, a month. a year!!!!!

Will it matter? Absolutely! Have no doubt that even the smallest attempt to lead will combine with all the other efforts to create a wave of improvement. Continue reading

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A Leadership Gift For You!!!

A leadership gift for you! The fastest way we can develop and benefit from great leaders is to share ideas and information about what leadership really is! Here is a scroll I give to my clients to share with whomever they want. Continue reading

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8 Critical Qualities of a “New Breed” of Leader

(Based on Dr. Sheila’s latest book: A New Breed Of Leader) Can you clearly identify the eight critical qualities of  a “New Breed” 21st century authentic leader? We are living in a transformational era with limitless possibilities. No generation of leaders … Continue reading

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When Risk Taking Makes a Difference

If we don’t start taking risks, start over with “out-of-the-box thinking,” then we’ll never be able to fulfill ourselves as individuals, as organizations, and as a nation. Continue reading

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A Leaders Strength..Finding Competent Colleagues

Another sign of emotional intelligence is to have the self-confidence and inner strength to surround yourself with the best people available, not just those who most resemble you or agree with you. It’s natural, of course, to be attracted to … Continue reading

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Dr. Sheila’s Best Seller Now EBook!

The long awaited eBook version of Dr. Sheila’s National Best Seller … Making A Difference, 12 Qualities That Make You A Leader! What makes the difference between success and failure? Leadership! You already possess within you the powerful resources to make … Continue reading

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New Hires…The First Seven Days…That Critical Path

There are seven major questions that most people have when beginning a new job; particularly in the first week of employment. Some of these questions are at the subconscious level, others are more obvious. To help your new p[eople hit the ground running, be sure you cover these in detail……you will be happy with the results. Continue reading

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PLEASE….CUSTOMER FOCUS….not customer service!

Do you know? Do you care about the powerful difference between Customer Focus and Custonmer Service? It can make or break your organization. Continue reading

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Howard Schultz and Starbucks…Alignment and Language

Does your language align with your values and who you are as a person and as an organization?
All language is about getting your point across. It can be the language of persuasion and influence or of intimidation; it’s up to you to decide.
As you strive to form coalitions with others, it’s helpful to have a definition to guide you. That definition begins as a question: What does alignment mean in terms of leadership language that matters most?

Alignment is the ability to bring disparate groups together around a common goal and shared values, through the use of personal, organizational and cultural words, images and a simple working philosophy. Continue reading

Posted in Change, Communications, Competence, Customer Service, Democracy, Language, Leadership, Listening Skills, Motivation, Power, Team Building, Training and Development, Vision-Purpose | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment